Live / Slots
From RTP and volatility on the slots screen to rollover conditions in your account wallet, this glossary maps the words you encounter across our lobby, payment pages and account settings. Use it to read any screen with confidence before you act.
Every screen in our platform uses a specific vocabulary. A slots page shows RTP and volatility. A sportsbook market shows handicap lines and over/under figures. Your account wallet page references rollover, transaction status and verification state.
Our lobby, account and payment areas each have their own vocabulary. This map shows which family of terms belongs to which part of the platform, so you know where to look when a word is unfamiliar.
RTP, volatility, house edge, payline and multiplier appear on individual game pages or inside the game client itself. Where a provider such as Spadegaming or CQ9 exposes RTP, the figure is shown directly on the title card or in the information panel.
Asian handicap, over/under, decimal odds and spread are terms you see inside the sportsbook section, particularly on cricket and football markets. Each market label sits next to the relevant fixture line — no separate lookup needed.
Deposit, withdrawal, pending, confirmed, e-wallet and transaction ID are the words that appear in your account wallet tab. When you move funds via bKash, Nagad or Rocket, the wallet screen labels each step with these exact terms.
Rollover, turnover, wager requirement and minimum odds are the terms attached to any active information in your account. You will find these in the terms shown alongside each information notice — read them before you accept any offer.
These are the foundational words that appear most often across our slots and live casino screens. Each definition below is the plain meaning — nothing more.
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns to players over many rounds.
House edge is the mathematical advantage the platform holds on each bet, expressed as a percentage. A lower house edge means a smaller built-in margin. It is the inverse relationship to RTP, the house edge is 3%.
Volatility describes how a slot distributes its payouts. High-volatility slots pay out less often but can produce larger single wins. Low-volatility slots pay more frequently in smaller amounts. Providers like JDB and CQ9 often label volatility inside the game panel.
Wager and turnover both refer to the total amount bet over a period. In information terms, a turnover requirement means you must place bets totalling a set multiple of an amount before certain conditions are met on your account.
A jackpot is the highest prize available in a specific slot game, triggered by a defined combination or feature round. It is a game mechanic set by the provider. The value and trigger conditions are shown inside the game's own information screen.
A live dealer is a real person dealing cards or spinning a wheel in a studio, streamed in real time to your device. You see the dealer on screen and place bets through the game interface, just as you would at a physical table.
These terms show up across the sportsbook, your wallet page and the account verification flow. They are distinct from the game-mechanics definitions above.
Asian handicap is a type of sports bet that removes the draw outcome by giving one side a fractional or whole goal advantage before the match starts. It is widely used in cricket and football markets and reduces the bet to a two-way result.
Over/under is a market where you bet on whether a measurable figure — runs in cricket, goals in football — will finish above or below a line set by the sportsbook. Your bet is on the total, not on which side wins.
Rollover is the number of times you must wager a qualifying amount before a promotional balance becomes withdrawable. For example, a five-times rollover on a credited amount means placing total bets equal to five times that amount across eligible games.
An e-wallet is a digital money account used to move funds without a bank card. On sp99, the verified e-wallets are bKash, Nagad and Rocket. You link or enter your wallet number in the account deposit section to initiate a transfer.
KYC stands for Know Your Customer. It is the identity verification process your account may need to pass before withdrawals are processed. You submit documents through the account verification section; the exact documents required are listed there.
Session and account controls are settings inside your account that let you manage how you use the platform — such as reviewing transaction history, checking active sessions or accessing policy documents. You find these in your account settings panel.
Seeing a term on screen and recognising it immediately changes how you interact with a game or market. Take the slots lobby: when a title from Microgaming or PlayStar shows a volatility label alongside its RTP fig
When you open a title from Spadegaming or JDB, look for the information icon inside the game. If the provider exposes RTP, it appears there. A figure shown is the long-run average — useful for comparing two titles before you start.
Inside the sportsbook on a BPL or international cricket match, the Asian handicap line appears next to each team name. The fractional number beside a side tells you the head start or deficit built into that specific bet.
After you initiate a deposit via bKash, your wallet tab shows the transaction as pending until the transfer is confirmed. Only once the status changes to confirmed does the balance reflect in your playable account funds.
Every information in your account area carries its rollover figure in the attached terms. Check that number before you accept — it tells you the total wagering needed before the credited amount can be moved to your Nagad or Rocket wallet.
If a definition here does not fully explain what you are seeing on screen, our account support routes are open.
The live chat button appears on the main site pages when the channel is active. Type the term you need clarified and include the section of the platform where you encountered it — this gets you a faster, more specific response.
Your signed-in account area includes a help or support tab. From there you can raise a query tied directly to your account, useful when the term relates to a specific wallet transaction, KYC step or information condition shown on your account page.
Terms of service, information conditions and payment policy pages are linked from the footer. If a term appears in those documents, reading the full clause around it usually gives enough context — and support can direct you to the exact section if needed.
These questions cover how the platform actually works when you apply the terms above — not the definitions themselves, but what happens when you use the feature in question.
Open the game from the lobby and look for an information or rules icon inside the game client.
In your account area, each active information has a linked terms section. Open it before accepting. The rollover figure and the games that count toward it are listed there. Accept only after you have read and understood those conditions.
A pending bKash deposit means the transfer is still being matched to your account. Your playable balance does not update until the status changes to confirmed. If pending status persists longer than expected, raise a query via the account help section.
Deposits via Nagad or Rocket are generally processed through the wallet flow regardless of KYC status. KYC verification is more commonly required before a withdrawal is processed. Check the exact steps shown in your account verification section.
Yes. The sportsbook section, including Asian handicap and over/under markets for cricket and football, loads through the mobile browser the same way it does on desktop. Navigate to the sportsbook tab from your signed-in home screen.
Log in and open the account settings panel from the top menu or profile icon. Published controls — transaction history, session review and policy access links — are listed there. The exact options shown depend on your account status and verification level.